UpTown Folks places strong emphasis on the protection of personal and financial

information shared by customers. This Privacy Policy outlines how user data is collected,

stored, and used in compliance with India’s Information Technology Act, 2000 and related

privacy regulations.

Information Collected:

When customers use the website or make a purchase, the company collects:

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Personal details like name, email address, contact number, and shipping address.

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Payment information such as debit/credit card details (processed securely through

trusted gateways).

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Demographic details, browsing patterns, and device information to improve service

quality.

Use of Information:

The collected information is used to:

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Fulfill and manage orders, deliveries, and returns.

Send order updates, promotional offers, and newsletters (optional).

Enhance website performance and customer experience.

Maintain records for taxation, fraud prevention, and legal compliance.

Cookies and Analytics:

UpTown Folks uses cookies to understand browsing behavior, track cart items, and

personalize product recommendations. These cookies do not store sensitive information and

can be disabled by users through browser settings.

Data Sharing:

Customer data is not sold or rented to third parties. It may, however, be shared with trusted

logistics, payment, or analytics partners strictly for operational needs.

Your Rights:

Customers can request access, correction, or deletion of their personal information by

contacting the support team. Continued use of the site implies consent to the terms of this

Privacy Policy.