UpTown Folks aims to deliver all products in a timely and secure manner while maintaining

product quality and customer satisfaction.

Once an order is placed through their official website, the internal team verifies product

availability and processes dispatch within 2–3 working days.

Shipping Duration:

Orders shipped within India usually reach customers within 7 business days from the

dispatch date. Deliveries to metropolitan areas are typically faster, whereas remote or rural

locations may experience slight delays due to courier network limitations.

Tracking Orders:

Once your parcel has been dispatched, you receive an email or SMS with a tracking

number and courier partner details. This allows customers to follow the status of their

delivery in real-time.

Delays and Exceptions:

Delays can occur during peak seasons, sale periods, or due to circumstances beyond their

control, such as natural calamities or logistical disruptions. In such cases, customers are

assured that UpTown Folks will communicate updates promptly.

Customer Queries:

For any delivery or order-related issues, customers can reach out to the support team at

info@uptownfolks.in, quoting their order ID for faster assistance.